Policy

Effective Date: 30/09/2025

Wayxon Marketplace (“Wayxon,” “we,” “our,” or “us”) values the privacy of our users. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, mobile app, and related services (collectively, the “Platform”).

By accessing or using Wayxon Marketplace, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Platform.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

Account Information: Name, email address, phone number, billing/shipping address, business details.
Payment Information: When making or receiving payments, we collect payment details (processed securely through third-party providers).
Communications: Messages, feedback, or inquiries sent to us or other users.

b. Information We Collect Automatically

Device Information: IP address, browser type, device identifiers, operating system.
Usage Information: Pages visited, time spent, clicks, searches, and transactions.
Cookies & Tracking Technologies: To improve functionality, security, and personalized experience.

c. Information from Third Parties

Payment processors (e.g., Paystack, Stripe, PayPal) for transaction verification.
Logistics providers to fulfill orders.
Social login services if you sign in using Google, Facebook, or others.

2. How We Use Your Information

We use the collected information to:

Provide and operate the Wayxon Marketplace.
Process transactions and payments securely.
Connect buyers and sellers effectively.
Improve, personalize, and optimize user experience.
Communicate updates, promotions, or important notices.
Prevent fraud, disputes, or illegal activities.
Comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We may share information with:

Vendors and Buyers: To complete orders and facilitate communication.
Service Providers: Payment processors, logistics companies, analytics, and IT support.
Legal Authorities: When required by law, regulation, or court order.
Business Transfers: If Wayxon is involved in a merger, acquisition, or sale of assets.

We do not sell personal information to third parties.

4. Cookies & Tracking

We use cookies and similar tools to:

Keep you signed in.
Remember preferences.
Analyze traffic and improve performance.
Deliver relevant marketing.

You can control cookies through your browser settings, but disabling them may limit your experience.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. However, no online system is 100% secure, and you use the Platform at your own risk.

6. Data Retention

We retain personal information as long as necessary for business, legal, or compliance purposes. Once no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have rights to:

Access, update, or delete your personal information.
Withdraw consent to marketing communications.
Request data portability.
File a complaint with your local data protection authority.

To exercise these rights, contact us at contact@wayxon.com.

8. Children’s Privacy

Wayxon Marketplace is not intended for individuals under 18. We do not knowingly collect information from minors. If we become aware of such data, we will delete it immediately.

9. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a new Effective Date. Continued use of the Platform means you accept the revised terms.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Wayxon Marketplace
Email: support@wayxon.com